Shipping Policy
Welcome to Shore And Chic. We are dedicated to providing you with high-quality coastal fashion and a seamless shopping experience. This Shipping Policy outlines how we handle the delivery of your orders placed on shoreandchic.com. Please take a moment to review the following information to understand how we bring your favorite pieces from our boutique to your doorstep.
Order Processing
At Shore And Chic, we believe that attention to detail is key. Once you place an order on our website, our team immediately begins the process of preparing your items for shipment. We carefully inspect each piece to ensure it meets our high standards of quality and style before it is packaged.
Please note that order processing typically occurs during standard business days. Orders placed on weekends or public holidays will generally be processed on the following business day. We strive to get your package on its way to you as quickly as possible so you can enjoy your new coastal essentials without delay.
Shipment and Tracking
We understand that once you click “purchase,” you are eager to receive your items. Shore And Chic partners with reputable shipping carriers to ensure your package arrives safely and securely.
Once your order has been processed and handed over to the shipping carrier, you will receive a shipping confirmation notification. This communication will include important tracking information, allowing you to monitor the progress of your delivery. You can use the provided tracking number to see exactly where your package is on its journey to you.
Shipping Destinations
We are proud to share the Shore And Chic style with customers far and wide. We currently offer shipping services to a wide range of locations. Whether you are located in a bustling city or a quiet coastal town, we aim to make our products accessible to you.
During the checkout process on shoreandchic.com, you can select your country and region to ensure we can deliver to your specific address. Please ensure that the shipping address provided at checkout is accurate and complete to avoid any potential delivery issues.
Customs, Duties, and Taxes
For our international customers, please be aware that shipments may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are determined by the customs authorities of the country you are shipping to and are the responsibility of the recipient.
Shore And Chic has no control over these charges and cannot predict what they might be. We recommend contacting your local customs office for more information on their policies. Please note that if a shipment is refused or returned due to unpaid customs fees, the original shipping costs and any return costs will be deducted from any refund issued.
Delivery Issues
While we do everything we can to ensure a smooth delivery process, occasionally issues may arise with the carrier.
- Incorrect Address: It is the customer’s responsibility to provide the correct shipping address. If an order is returned to us because of an incorrect or incomplete address provided by the customer, we will contact you to arrange redelivery.
- Lost or Stolen Packages: Shore And Chic is not responsible for any packages that are lost, stolen, or damaged once they have been handed over to the shipping carrier and the tracking information indicates delivery. If your tracking information states that your package has been delivered but you have not received it, we recommend checking with your neighbors or your local post office.
Contact Us
If you have any questions regarding your shipment or this policy, please do not hesitate to reach out to us. You can contact our support team through the contact form available on shoreandchic.com. We are here to help ensure you have the best experience with Shore And Chic.