Return Policy

At Shore And Chic, we want you to love your new coastal-inspired pieces as much as we do. We understand that shopping online is different from visiting a boutique in person, so we have created a transparent and straightforward return policy to ensure your complete satisfaction with every purchase made on shoreandchic.com.

Our Philosophy on Returns

We strive to provide accurate product descriptions and high-quality images to help you make the best choices for your wardrobe. However, we know that sometimes a style might not look exactly as expected, or the fit might not be quite right. We want the process of returning an item to be as effortless and stress-free as the beach lifestyle we embody.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it. We ask that items be unworn, unwashed, and free from any signs of use, such as makeup, perfume, or deodorant stains. Please ensure that all original tags and packaging are intact. We cannot accept returns on items that have been altered or damaged after delivery.

For hygiene reasons, certain items such as swimwear and undergarments must have their protective liners and original hygiene seals unbroken. If the hygiene seal is broken or removed, we unfortunately cannot accept a return for these specific items.

How to Initiate a Return

We have streamlined our return process to make it as simple as possible. If you decide that an item is not the perfect fit for you, please visit the returns section on shoreandchic.com. You will be guided through a few easy steps to generate a return authorization. This helps our team track your package as soon as it leaves your hands.

Once your return is authorized, please pack your items securely. We recommend using a trackable shipping service, as we want to ensure your package arrives back to us safely.

Refunds and Exchanges

Once we receive your returned package, our team will inspect the items to ensure they meet our return criteria. We will then notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed to your original method of payment. Please allow a reasonable amount of time for your bank or credit card company to process and post the refund to your account.

If you purchased an item that is currently on sale or clearance, it may be subject to specific return conditions outlined at the time of purchase. We always recommend reviewing the product page details for final sale items.

Exchanges

We understand that sometimes you simply need a different size or color. If you wish to exchange an item for the exact same product in a different size or color, please indicate this during the return initiation process on our website. We will do our best to accommodate your exchange request, subject to inventory availability.

Gift Returns

If you received an item as a gift that was shipped directly to you, and you would like to return it, please follow the standard return process. We will issue the refund to the original purchaser. If you do not have the original order number, please contact our support team for assistance in locating the transaction.

Damaged or Defective Items

We take great pride in the quality of our Shore And Chic collection. However, if you receive an item that is defective or damaged, please contact us immediately. We want to make things right. We will work with you to arrange a replacement or a full refund, ensuring that your experience with us remains positive.

Policy Updates

Shore And Chic reserves the right to update or modify this return policy at any time. Any changes will be posted on this page and will apply to all orders placed on shoreandchic.com after the changes are posted. We encourage you to review this policy periodically to stay informed about our procedures.

Thank you for choosing Shore And Chic. We appreciate your business and look forward to helping you find the perfect style for your next coastal adventure.